1. Delivery Timeline and Shipping Methods

a. Delivery Timeline: We offer free shipping for all orders. Orders are typically processed within 1-2 business days from the date of order placement. After processing, it may take 3-4 additional days for dispatch. Delivery timelines after dispatch vary based on the shipping address and typically range from 3 to 7 business days.

b. Shipping Methods: We partner with reputable courier services and logistics companies to ensure safe and efficient delivery of your orders.

2. Shipping Charges and Free Shipping Thresholds

a. Free Shipping: We provide free shipping for all orders, with no minimum purchase amount required.

3. Order Tracking

a. Once your order is dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment and its estimated delivery date.

b. To track your order, simply visit the “Track Order” page on our website and enter the tracking number.

4. Potential Delays and Communication

a. Non-Business Days: Please note that orders are not shipped or delivered on weekends Sunday or holidays. Any orders placed on weekends or holidays will be processed on the next business day.

b. Delivery Delays: While we strive to deliver orders within the specified timelines, unforeseen circumstances such as extreme weather conditions, natural disasters, or other factors beyond our control may cause delays. If there are any significant delays in delivering your order, we will promptly communicate the situation and provide updates on the expected delivery time.

5. Packaging and Product Condition

a. All products are carefully packaged to ensure they reach you in excellent condition.

b. Please inspect the package upon delivery. If you notice any signs of damage to the packaging, please notify the delivery personnel and take clear photographs before accepting the package. Contact our customer support team immediately if you believe the product may be damaged.